During its 12 year history, The Golf Warehouse (TGW.com) has set the standard for excellence by offering the largest and broadest selection of golf products in the world—over 60,000 products are currently available. With so many items to choose from, customers should easily be able to find exactly what they’re looking for. When purchasing a product through the website, customers can immediately see if the product is in stock. Not sure about a product? The Golf Warehouse features over 80,000 reviews submitted by customers who purchased the same product. Because of this, TGW.com’s goal is to maintain the largest in-stock inventory of any on-line golf store. Once a product is ordered by 3pm, it is shipped to the customer the same day.
Because having the right equipment is essential and buying online doesn’t allow testing, TGW.com offers a 30-Day Playability Guarantee that gives customers peace of mind and reassurance that if they’re not satisfied for any reason, the club can be returned for full credit to be applied to any future purchase. Moreover, TGW.com offers a low price guarantee: Find a lower price and TGW.com will match it. This applies to both in-stock and out-of-stock merchandise (as long as the product is available from the manufacturer). TGW.com prides itself on being the home of golf’s everyday lowest prices, and constantly searches for golf’s lowest prices so customers don’t have to.
Uncertain about the proper club fit? Customers may want to go thru the online custom club fitting program that allows them to answer a series of questions resulting in the best fit for their game. A hassle-free club trade-in program is another feature of TGW.com. Customers can see the trade-in value immediately online which can be applied to a new club selection.
The Golf Warehouse stands behind every item sold and remains committed to having customers who not only want to shop again but will go out and tell their friends about the great experience. That’s why TGW.com offers a 100% money back guarantee. In the unlikely event that a customer is unhappy with a product, it can be returned for a full refund, and with EZ-Returns & Exchanges, it call all be done online. As an added bonus, TGW.com also offers free ground shipping on exchanges.
Sometimes a product requires a personal touch. That’s no problem, because TGW.com offers customers the opportunity to personalize online. We have made available a multitude of styles, colors and other personalization options that allow customers to take control of the desired product and make subtle (or even not so subtle) changes. For example, a customer can do something as minor as having a Callaway golf ball initialed, or may opt for something more complex, like changing the color scheme of a FootJoy shoe and/or adding an embroidered monogram or logo. Customers can also personalize tees and other accessories that cater to individual taste.
Planning a tournament or need several gifts for a company event? TGW.com’s Corporate/Tournament Department provides personalized service, a vast selection, reliable delivery and quantity pricing to meet every customer’s need.
In 2006, another sport was added and is offered under BaseballSavings.com and SoftballSavings.com. Mimicking the same business model as TGW, the business has quickly become a leading supplier of equipment and apparel to consumers and teams throughout the USA. The Team Sales Department has also rapidly grown by offering personal service and volume pricing to teams and schools.
The Golf Warehouse began as a small family business with lofty expectations. Through steadfast leadership and a small but hungry group of associates dedicated to making the business venture a success, TGW.com expanded from a relatively unknown entity into a national success. The Golf Warehouse associates work diligently to ensure that its customers are 100% satisfied and will look forward to their next shopping experience. The way we look at, we offer products, but in reality, we’re selling fun.