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Redcats USA Division

N°3 in Home Shopping in the US

Redcats USA's key figures

 

  • No.3 in home shopping in the US
  • 10 brands
  • 500 million catalogs copies
  • 14 e-commerce sites
  • 5 000 employees
  • 30% of apparel and home lifestyle sales generated online
  • 50% of sporting good sales generated online 

 

 

Redcats USA brands

 

Mastersite

Special Sizes

Missy Brands

Home & Lifestyles

Leisure

    • The Sportsman's Guide: www.sportsmansguide.com
    • The Golf Warehouse: www.tgw.com

Outlet Sites (discount websites for brand offers)

 

 

Redcats USA is a multi-channel home shopping leader offering a wide range of value and quality driven merchandise categories, including missy apparel, men's and women's plus-size apparel, home and lifestyle product and outdore gear.
Since its acquisition by Redcats Group in 1998, the American division has increased its customer base by several million households.

 

Two engines driving growth

 

Internet sales of plus-size brands: the driving force behind the growth of Redcats USA, upheld by a reputation built on long-established brands:

 

  • Avenue, Woman Within, Roaman’s and Jessica London for women.
  • King Size for men.
  • Metrostyle and Chadwick's for standard sizes.
  • The Sportsman's Guide and The Golf Warehouse for Sporting Goods.

  • Brylane Home for Home and Lifestyles.

 

Home

 

Brylane Home inaugurated Redcats USA’s diversification into home decoration.


The brand focuses on products offering the best price/quality ratio. With its catalogue, it has initiated an "art of living" concept through a wide range of kitchen products and giftware.


In 2005 as the fruit of a collaborative effort between French and American teams, Millena – Redcats Group's IT platform – integrated the sites of laredoute.fr and those of the Home Decoration brands in the USA.

Locations

 

Premises in 4 States:

 

  • New York-Corporate Headquarters:
    Merchandising, Catalogue Production, Marketing, Inventory, Design Department, E-commerce, Online Catalogues, Global Procurement & Technical Design

 

  • Massachusetts: Merchandising, Catalogue Creation, Production, Marketing, Inventory Management, Design Department, Order Processing Centres in West Bridgewater and Taunton, Finance, Global Procurement, Technical Design, Invoicing/Collection in Taunton

 

  • Indiana: Order Processing Centres in Indianapolis and Plainfield, IT Division, Finance, Group Human Resources

 

  • Texas: Customer Contact Centres in San Antonio and El Paso

 

History

• 1901: New York: Lane Bryant, a young widow immigrated from Lithuania founds: “The Lane Bryant Catalog”.

  

• 1941: Indianapolis: Lane Bryant sets up premises in the state of Indiana, chosen for logistic reasons. Being at the centre of the country, it is an ideal hub for mass deliveries.

 

• 1962: Indianapolis: "2 300 Southeastern Avenue", a state of the art facility was designed and built for the mail order business.

 

•1981: "The Limited" company acquires Lane Bryant.

 

• 1982: Lane Bryant becomes Brylane, to assert its identity in the era of home shopping.

 

• 1993: Freeman Spogli & Company acquires a majority interest in Lane Bryant.

 

• 1995: A new customer relations centre opens up in San Antonio, Texas.

 

• 1996: Chadwick’s of Boston joins Brylane.

 

• 1997:  Brylane is floated on the stock market under the name BYL.

 

•1998:  An order processing centre opens up in Taunton, Massachusetts.

 

• 1999: PPR becomes sole owner of Brylane. Brylane launches its 1st website (Chadwicks.com).

 

• 2000: Brylane creates its e-commerce department.

 

• 2001: Seven websites are launched for all Brylane brands.

 

• 2002: Publication of the 1st Brylane Kitchen catalogue.

 

• 2004: Frenchman Eric Faintreny becomes CEO of Brylane.

 The brand becomes Redcats USA, to reinforce Redcats' international synergy.

 

• 2005: Publication of the 1st Intimate Promise catalogue – Launch of Chadwick’s Outlet catalogue and website – Launch of the Brylane Outlet catalogue and website.

 

• 2006: Lerner Catalog name transitions to Metrostyle.

 

• 2006: Redcats USA successfully acquires The Sportsman's Guide.

 

• 2006: Lane Bryant Catalog name transitions to Woman Within.

 

• 2006: Launch of OneStopPlus.com, a master website that combines four plus-size apparel brands - Woman Within, Roaman's, Jessica London and KingSize.

 

• 2007: Redcats USA successfully acquires Avenue.

Affiliation

 

Redcats USA is affiliated to the following organisations:


 

  • Direct Marketing Association
  • National Association of Purchasing Managers
  • American Society for Industrial Security
  • Institute of Industrial Engineers
  • American Foundry Society
  • International Facility Managers Association
  • Advanced Security International Worldwide
  • American Association of Textile Chemists & Colonists
  • NFP Corp for Mainframe & Distributed TWS Users
  • CONECT (Coalition of New England Companies for Trade)
  • New England Mail Order Association
  • Gravure Association of America (gravure printing)
  • Resource Systems Inc (news service for paper)
  • Abundant Forest Alliance (environmental issues regarding paper - energy and forest certification)
  • Rainmakers - Networking group of Business Professionals and Vendors
  • Marketing Leadership Council
  • Risk and Insurance Management Society, Inc.
  • International Association of Privacy Professionals
  • American Bar Association
  • American Institute of Certified Public Accountants
  • American Association of Occupational Health Nurses
  • The French Institute Alliance
  • Conseillers Du Commerce Exterieur De La France
  • Association for Operations Management
  • Warehouse Educational and Research Council
  • Better Business Bureau, Metropolitan New York
  • Better Business Bureau, Central Indiana
  • Shop.org
  • Public Relations Society of America
  • International Customer Management Institute
  • Society for Human Resource Management
  • American Society for Training & Development
  • Compensation & Benefits Professionals of Indiana
  • American Payroll Association